Inclusion
Accessibility statement
We want everyone to be able to use this website, regardless of ability or technology. Here's our commitment and how to reach us if something doesn't work for you.
Keyboard navigable
Every interactive element is reachable and operable with a keyboard, with a visible focus indicator.
Readable contrast
Text and controls meet WCAG 2.1 AA contrast in both light and dark themes.
Scalable text
Layouts reflow cleanly when you zoom or enlarge text up to 200% without loss of content.
Screen-reader friendly
Semantic landmarks, labelled controls and alt text help assistive technology describe the page.
English & Kiswahili
Switch the site language at any time using the toggle in the header (per Commission policy OD-5).
- Conformance target: WCAG 2.1 Level AA.
- A skip-to-content link at the top of every page.
- Forms with clear labels, hints and error messages.
- No information conveyed by colour alone.
- Respect for reduced-motion preferences.
If you encounter a barrier on this website, or need information in an alternative format, please tell us. We aim to respond within five working days.
- Email: accessibility@ombudsman.go.ke
- Toll-free: 0800 221 349
This statement was last reviewed in June 2026 and is updated as the website evolves.