Find the right body

Commissions & MDA directory

Not every matter is for the Ombudsman. If your issue belongs with another commission, a ministry, department or agency, a county government or another oversight body, this directory points you to its door — including where to send an information request directly.

Constitutional commission

Kenya National Commission on Human Rights (KNCHR)

Violations of fundamental rights and freedoms — torture, unlawful detention, discrimination by state agents.

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Constitutional commission

National Gender and Equality Commission (NGEC)

Discrimination on grounds of gender, age, disability or marginalisation, and equality in public life.

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Constitutional commission

Ethics and Anti-Corruption Commission (EACC)

Corruption, bribery, abuse of office for private gain and breaches of the leadership and integrity code.

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Constitutional commission

Public Service Commission (PSC)

Appeals on appointments, promotions and discipline in the public service — the statutory route for employment grievances.

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Oversight body

Independent Policing Oversight Authority (IPOA)

Complaints against members of the National Police Service, including deaths and serious injuries in custody.

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Oversight body

Office of the Data Protection Commissioner (ODPC)

Misuse of your personal data by public or private bodies under the Data Protection Act, 2019.

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Ministry, department or agency

Kenya Revenue Authority (KRA)

Tax administration. Information requests about your own tax affairs can go straight to KRA's access-to-information officer.

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Ministry, department or agency

Social Health Authority (SHA)

Registration, contributions and claims under the Social Health Insurance Fund.

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County government

Council of Governors (CoG)

The gateway to the 47 county governments — find each county's contacts and complaint desks.

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Filing with the Commission is always free. If you are unsure where your matter belongs, file it with us anyway — we assess every complaint and redirect what is not ours.