Know Your Rights: Article 47 and the Ombudsman

This session is for members of the public, community groups and paralegals. No prior knowledge is required and participation is free of charge.

It covers the right to fair administrative action under Article 47 of the Constitution, the Commission's mandate and what falls outside it, and a practical walk-through of filing a complaint — online, by phone or at any of the eight offices.

Participants leave able to recognise maladministration, file a well-founded complaint with the right evidence, and track it to a remedy.